Updated November 11, 2026
Terms of Service
These terms govern business use of ProsHub. By creating an account, accepting the billing disclosure, adding a payment method, or using the service, you agree to these terms on behalf of the business you identify during onboarding.
Accounts and authority
You must be at least 18 and authorized to act for the business. Keep login credentials secure and provide accurate account, billing, consent, and business information. One client must not access another client’s workspace. ProsHub may suspend access affected by fraud, nonpayment, security risk, unlawful use, or material breach.
Current service scope
Available features may include CRM, an AI assistant, customer memory, inbound AI receptionist service, email, and supported social or advertising connections. A screen, preview, draft, or planned feature does not promise that a provider-backed action is available. Phone numbers, paid AI, email, social connections, advertising controls, messaging, and other metered services require separate activation, funding, authorization, and provider availability.
$17 membership and starter offers
Your selected offer is shown before checkout. The $0 offer saves a card without a signup charge; its first $17 membership charge is after 12 hours. The optional $5 starter charges $5 today, all added to usable prepaid credit; its first $17 membership charge is 12 hours after confirmed starter payment. Renewals are $17 every 14 days until canceled. Membership does not include usage credit. The $5 starter does not provide unlimited paid services. AI, calls, texts, email, video, connected tools and advertising need sufficient funds and required activation. Both new offers have no $100 monthly margin minimum. Existing customers keep their accepted terms unless they separately agree to a change.
Cancel in Settings → Billing before the first membership charge to avoid it, or later to stop future renewals. Unused prepaid credit remains a customer balance. Contact support about refund review, billing errors or unused funds. Charges for already delivered usage remain payable. The legacy policy below applies only to customers who accepted the earlier plan.
Legacy billing authorization
The following applies only to customers who previously accepted the legacy funding and margin-minimum disclosure. New-plan enrollment does not apply it to you; your saved agreement identifies your plan.
Adding a card costs $0 at setup. After 24 hours, ProsHub automatically charges $25: a $15 platform service fee and $10 of funded usage credit. Verified AI use is priced at five times attributed provider cost. Consumed usage credit is replenished every 72 hours at approximately 3:00 a.m. in the client’s timezone. Platform access carries a $100 calendar-month contribution-margin minimum, including a partial first month and months in which optional services are not configured or used. At month end, ProsHub automatically charges the verified shortfall. Additional disclosed fees may apply to phone numbers, voice minutes, accepted email recipients, connected social or advertising accounts, and provider operations. Advertising media spend remains on the client’s connected advertising account.
By accepting the billing disclosure, you authorize these automatic charges to the saved card. ProsHub currently adds no separate sales-tax line. You remain responsible for taxes, duties, or charges imposed on your business where applicable.
Client-funded services
ProsHub does not promise to advance provider or advertising costs. A paid feature may pause when settled funds are unavailable, a payment fails, provider approval is missing, usage cannot be attributed to the correct tenant, or reconciliation is uncertain.
Optional ProsHub text messages
ProsHub is a product operated by Money Masteries Mindware Movement. You may separately opt into automated ProsHub account updates, requested appointments and support texts at SMS preferences. Occasional tips and service offers require the separate marketing permission. Message frequency varies; message and data rates may apply. Consent is not a condition of purchase or platform enrollment. Reply STOP to unsubscribe or HELP for assistance, or email support@havenhomesdesignbuild.com. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how mobile information and permission records are handled.
Communications and consent
You are responsible for having permission to call, text, email, record, or market to each recipient and for complying with opt-out requests, quiet hours, frequency limits, telemarketing rules, advertising rules, and industry-specific obligations. Imported contacts are not automatically authorized for outreach. ProsHub safeguards reduce risk but do not transfer your legal responsibility.
AI limitations
AI can misunderstand requests, provide incomplete information, or generate incorrect output. Review consequential responses and configure escalation rules. Do not instruct the assistant to make prohibited promises, impersonate a person deceptively, provide unqualified professional advice, or take an action you are not authorized to take.
Connected accounts and third parties
When you connect a telephone, social, advertising, email, or payment account, you authorize ProsHub and the applicable provider to perform the actions you approve. Third-party services may change, reject, delay, or discontinue functionality. Their terms also apply.
Acceptable use
Do not use ProsHub for unlawful surveillance, spam, harassment, discrimination, credential theft, unauthorized scraping, deceptive communications, malware, evasion of provider rules, or access to information you do not have permission to use.
Cancellation
New $17 membership customers may stop renewals immediately in Settings → Billing. You may also request cancellation by emailing support@havenhomesdesignbuild.com from the account email. Cancellation is effective when confirmed by ProsHub. Usage, provider costs, platform fees, and monthly obligations incurred before the effective cancellation remain payable. Review the cancellation and refund policy.
Availability and changes
ProsHub may change features, limits, providers, and pricing. Material billing changes require a new disclosure or acceptance where appropriate. The service is provided on an “as available” basis without a guarantee of uninterrupted operation, specific revenue, leads, rankings, advertising performance, or business results.
Liability
To the maximum extent permitted by law, ProsHub is not liable for indirect, special, incidental, punitive, or consequential damages, lost profits, lost data, provider outages, or decisions made from AI output. ProsHub’s aggregate liability relating to the service will not exceed amounts paid by the affected client to ProsHub during the three months before the event giving rise to the claim.
Governing law
These terms are governed by Utah law, without regard to conflict-of-law principles. Before filing a claim, the parties will attempt in good faith to resolve the matter through written notice and discussion.
Contact
Email support@havenhomesdesignbuild.com with “ProsHub terms” in the subject line.
ProsHub is a software product operated by Money Masteries Mindware Movement.